Once I order, how long will it take to ship to me? 

We do our very best to ship within 24hrs after receiving your order. Sometimes we need a little more time, but we promise to always ship within 2-3 business days.

What if my order doesn’t match my skin tone?

We’ve worked really hard to offer a range of different tints that work well for most people. Of course, everyone’s skin tone is unique and sometimes the best method to match your undertones is to mix and match. That’s why we recommend the sample pack. You can get one of each tint and combine them to get the right level of warm or cool undertones for your beautiful skin. Or give your cheeks some extra pop by using the tints to contour.

What sunscreen do you recommend for darker skin types?

Our Ebony tint sunscreen is specially formulated for darker cooler skin tones. But it really depends how much melanin is in your skin and what your undertones are. What some customers prefer is to order the sample pack and mix the 3 different tints to contour or better match their individual undertones.

What payment methods do you accept?

We accept most major debit/credit cards (Visa, American Express, Master Card, Google Pay, Paypal, Venmo)

Can I get free stickers with my order?

Yes, we usually do include at least one but if you would like more just ask in the comments during checkout!

What is the shelf life of your products?

SUNMUD brand sunscreen has an expiration of 2 years after manufacturing. 

How long do your “water resistant” products last?

Technically the water resistance claim is combined with the SPF claim. The maximum water resistance claim in the United States is 80 min. SUNMUD brand sunscreen has successfully achieved SPF 50 after 80 min of water resistance testing. In our personal experience, SUNMUD stays on for our entire surf sessions and longer, depending on how much you apply and that you don't wipe it off by touching or rubbing your face.

What do you do if your SUNMUD gets really hard?

The beeswax and shea butter really help with water resistance, but they can also become more solid when it's cool or cold out.  The best thing you can do is warm it up slightly, say on the dashboard of your car, or just rub it a little bit with your finger.

What does “reef safe” mean?

“Reef safe" refers to products that are formulated without ingredients known to harm coral reefs and marine ecosystems (like oxybenzone and octinoxate).  These chemicals damage coral DNA, cause bleaching, and disrupt the growth and reproduction of marine organisms. Read our blog to learn more.

Is your product packaging compostable?

Our sports stick packaging is 100% compostable and plastic-free. We use a special formulation that is free of Polyethylene, and other dangerous chemicals that are harmful to our ecosystem.

Are your products all natural?

Our Products are 100% all natural. We prioritize the use of certified organic & fair trade ingredients whenever possible. 

Do you offer a sample box?

Yes! You can pick 3 different tins to try and see which one you prefer. This is the best way to perfectly match your skin’s beautiful undertones or for contouring!

Do you have subscription box plans?

Not at this time but if you would like one please shoot us a message here!

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@sunmudsunscreen.com

Other inquiries? Let's chat.

Please email us at hello@sunmudsunscreen.com